Subscription & Cancellation Policy

1. What you are signing up to

Paid plans are recurring monthly subscriptions billed in US dollars (USD). Your plan renews automatically on the same day each month at the price shown above until you cancel.

2. How renewal works

• The amount shown is the full recurring charge — there are no setup fees, no per-design surcharges and no hidden add-ons.
• Billing starts the moment your first payment succeeds. There is no free trial attached to a paid plan, so you are never charged after a trial you forgot about.
• You can cancel at any time from your account page in one step. Cancellation stops all future charges.
• After you cancel, your plan stays active until the end of the billing period you already paid for, then drops to Free.
• Unused designs do not roll over to the next month.
• We email a receipt to your account address for every charge, and a reminder before any price change takes effect.

3. How to cancel

1. Sign in and open your account page.
2. Choose Cancel plan.
3. Confirm. You will see the exact date your plan ends, and get an email saying so.

There is no retention flow, no phone call and no form to fill in. If you would rather email, write to support@lucaschwandt.shop from the address on the account and say “cancel my plan”. We action it the same business day.

4. When cancellation takes effect

• Future charges stop straight away. You will not be billed again.
• Your plan stays active until the end of the billing period you have already paid for — you keep the features and the remaining allowance for that period.
• Then the account drops to Free, with 3 watermarked designs a month. It is not deleted.

5. What happens to your work

Designs you have already downloaded are yours to keep, under the licence you held when you generated them — see Content & Licensing. Downgrading does not retroactively remove a commercial licence from work you generated while on a paid plan.

Photos you uploaded for on-skin previews are removed from processing storage within 30 days regardless of your plan, and you can delete them sooner at any time.

6. Changing plan instead of cancelling

• Upgrading takes effect immediately and is charged pro rata for the rest of the current period.
• Downgrading takes effect at the start of your next period, so you keep what you already paid for.

7. Deleting the account entirely

Cancel the plan first, then email support@lucaschwandt.shop asking for deletion. We delete the account and its associated data within 30 days and confirm in writing. Deletion is permanent and cannot be undone.

8. Contact